Q. What operating system does
your system work on?
A. RiskSecure™
can work on any operating system as it links into the database.
Q. How different is it from data analysis tools?
A. Generic
data analysis tools do not work online real-time. Secondly, they rely heavily on
the integrity of data obtained to perform the tests. They have no method of alerting
people instantaneously. RiskSecure™, once set-up, monitors the database and any
change or alteration to the data in the database is captured online and reported
by exception to the appropriate levels of management instantly.
Q. Can you change clients' data?
A. No, we cannot.
Ours is a read-only tool, so it cannot and does not make changes to clients' data.
Q. Does your system change any settings in clients'
computers?
A.
RiskSecure™ links to the database and not the application and thus it can be installed
or removed without any changes to clients' system settings.
Q. Is your system resource intensive?
A.
No, it is not an overhead on clients' system; it is equivalent to another workstation
on the network.
Q. Do you have solutions for each industry?
A. We have developed and
perfected solutions for Banking, Insurance, Airlines, Manufacturing, Telecommunications,
Oil & Gas, Medical Aid Schemes, Hospitals, Money Exchange Companies, Local Governments
and Commerce.
Q. Do you take data outside clients' premises?
A. No, the system
runs at clients' premises. We do not take any data outside clients' premises. HLB-NGA
has it's own disaster recovery plan to ensure that the system is aways operational.
Q. Can we change any of our reports ourselves?
A. Initial reports are
written by HLB-NGA, but the system is so designed that additional customisation
can be performed by the client.